There are various ways on how CB handles invoicing. See the settings page in the CB backend at ‘Invoicing’.

With ‘Send invoice via email’ activated, your customers get their PDF invoice per email as soon as the invoice is released.

Invoice generation

If ‘Automatic after clearance’ is activated, the invoice will be auto-generated but you choose the moment manually (in the order detail page Orders). The invoice will be available and downloadable by the customer in the customer profile page.

If ‘Automatic’ is activated, invoices are auto-generated and sent automatically once the status of the order is set to ‘paid’ (either from the PSP during checkout or manually by you changing the order status).

If ‘After manual download’ is activated, you upload your own PDF in the order detail page.

Example of the order detail page using `After manual download’